Football Jersey Day

January 17, 2025

All formal complaints from parents, guardians, students (through their parents or guardians) and other sources, should be handled in the following way.

The general process is for individuals to bring a concern to the Network Leadership or Board of Trustees is as follows:

  • All formal complaints regarding the individual school should be directed to the Network Leadership team and/or the MCS Board of Trustees.
  • All formal complaints regarding the MCS Network Leadership team should be directed to the MCS Board of Trustees in writing.
  • A representative of the Network Leadership team or Board of Trustees will send a written acknowledgement of receipt of complaint to the complaining party within 5 business days of receiving such complaint.
  • The Network Leadership team or Board of Trustees will investigate the concern and respond to the complaining party in writing with their findings and decision within 30 business days from receipt of the formal complaint.
  • If the Network Leadership team does not satisfactorily address the issue, the decision may be appealed in writing to the MCS Board of Trustees.
  • If the Board of Trustees does not satisfactorily address the issue, the decision may be appealed in writing to SUNY Charter Schools Institute.
  • The complaining party must submit a written copy of the Board’s decision along with the initial complaint.
  • If the Charter Schools Institute does not satisfactorily resolve the formal complaint, the complaining party can appeal the Institute’s written determination to the New York State Board of Regents through the New York State Education Department.
  • For matters relating to alleged violations of law or of the school’s charter agreement, appeals of decisions made by the Board of Trustees may be made first to the school’s authorizer (this is the SUNY Charter Schools Institute) and then to the Board of Regents through the New York State Education Department.

Dismissal Changes

No Pick-Up Policy

Manhattan Charter School has a no student pick-up policy when the school is at lunch and recess. Any parents wishing to pick up their child between these hours must make prior arrangements with the Family Relations and Attendance Coordinator and the student’s teacher.
MCS 1 11:00am-1:00 pm
MCS 2 11:30am-1:30 pm

Early Pick Up Policy

If a parent or guardian must occasionally pick up their child early, they will be accommodated only until 2:30 pm. Early pick-ups must take place in the main office. Please note: we will not be able to bring students to the main office for early pick up after 2:30 p.m.

Please call the MCS main office or email your child’s dismissal change information.

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